Processing Time: Orders require 3–5 business days to be processed and packaged. This processing time is in addition to shipping transit times.
Accuracy of Information: Please ensure that all customer, billing, and shipping information is entered accurately and in English. Incorrect or incomplete information may result in delivery delays or undeliverable orders.
Order Changes: Once an order has been submitted, we are unable to make changes. Please review your details carefully before confirming your purchase.
Responsibility: We are not responsible for any errors in addresses provided by the customer.
Contact: For any order-related questions, please reach out to brutebutters@gmail.com.